Sage Hospitality Resources Housekeeping Manager in Washington, District Of Columbia
The Darcy, Curio Collection by Hilton, is a new stylish hotel located just 6 blocks north of the White House nearby Dupont Circle and the 14th Street. We offer contemporary and comfortable guest rooms and a locally acclaimed restaurant with a buzzy bar. And all the extras you would expect from an upscale hotel from 24-hour room service, a fitness center, business services, valet, daily complimentary gin tasting and complimentary bike rental.
The ideal location for both business and leisure travelers, 7 blocks from the National Mall, nearby Embassy Row and a few minutes from the lively Logan Circle with restaurants and shopping. Just off Scott Circle in the heart of downtown Washington DC, three blocks from DuPont Circle and McPherson Square Metro stations. Easy walking distance to the White House, K Street and the Smithsonian. Just 4.5 miles from Ronald Reagan Washington National Airport. The Darcy will be a destination for locals as well as the discerning traveler who wants a memorable, upscale experience.
Whether you are in town for business or pleasure, we offer the best of DC to our guests. Siren, our acclaimed restaurant by Robert Wiedmaier, offers the freshest of seafood in DC and Lil B Coffee Bar & Eatery, offers a New Orlean’s inspired menu.
The Darcy offers 226 perfectly appointed guest rooms and suites with contemporary décor, large working desks, and 50” Smart TV. Special features include city views, oversized rain showers and deep soaking tubs. Premiere Studio Suites, One Bedroom Suites and The Presidential are the featured suite categories and include extra square footage, living rooms and dining rooms. Guests enjoy the great service and Hilton Honors program.
Families traveling enjoy complimentary access to the Gear Shop with its bikes, strollers and scooters. The hotel also offers a children's backpack program for families to use to explore DC. The hotel also offers a Haberdashery, which is a program for guests to borrow or buy the latest fashion from Read Wall.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory/management skills. Ability to communicate information and hotel services to management and guests. Moderate hearing necessary for one-on-one communication with guests and staff, telephone use. Excellent vision necessary for quality inspection, review reports. Excellent speech communication skills for one-on-one communication with guests, telephone usage and two-way radio and associates. Excellent literacy necessary to interpret reports.
Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required.
One to two years of post-high school education.
Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
Chemicals/Agents used: Cleaning chemicals, aerosol sprays used to perform function. Back brace worn approximately 100% of 8 hour shift. Gloves worn 10% of 8 hour shift. Operation of vacuum cleaner, wet vac, trash receptacle, computer, computer printer, telephone, two-way radio, calculator.
Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
Full Time - Regular