Sage Hospitality Resources Director of Sales & Marketing in Washington, District Of Columbia
Sage Hospitality Group is looking to hire a Director of Sales and Marketing to join us at the Westin Washington City Center in the heart of it all! Our hotel captures the capital city’s dynamic spirit making it an ideal venue!
A modern, luxury hotel in the heart of our nation’s history, The Westin Washington, D.C. City Center is a dynamic hotel in one of the world’s most iconic destinations. Our Hotel is five blocks from the White House, a short walk to the Lincoln Memorial and Washington Monument, and close to all the best restaurants and bars the city center has to offer. With locally acclaimed restaurants on-site and one of the most expansive cocktail bars in the area, we offer a complete DC experience.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. Join our team!
Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsible for total hotel revenue production including room revenue, catering, and restaurant outlets
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities while creating a positive team culture.
Responsible for weekly reporting to ownership and monthly reporting to Sage Hospitality including pace, productivity, and action plans.
Must have own reliable transportation and posses a valid state driver's license to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Works with sales team to Capture competitor's accounts through networking, research, and reader board surveys to target and solicit those most probable to generate new business.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Plan and implement ecommerce and internet marketing strategies including social media, promotions, marketing action plans, activations, and programming.
Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property.
Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation.
Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Lead team to Develop customer profiles and maintain an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity.
Expense Management: Responsible for budgeted and managing Sales & Marketing expense budget.
Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Display a neat, clean and business-like appearance at all times.
Minimum of high school diploma or equivalent.
4+ years of hotel sales management experience
A minimum of 4 years sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills.
Ability to Travel
Requires the ability to hear, speak, read and write English fluently.
Bachelor’s Degree preferred, but requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions.
Organized and excels at time management.
Be able to work on more than one task at a time.
Develop strong internal and customer relations.
Set and manage priorities and plan activities in advance.
Adhere to deadlines.
Solve Problems and make sound business decisions.
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Office environment, weather exposure when making sales calls
Unlimited paid time off
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Position Type: Regular Full-Time
Property : Westin Washington DC
Category: Sales & Marketing
Address : 1400 M St NW
City : Washington
State : Washington, DC
EOE Protected Veterans/Disability