Sage Hospitality Resources Conference Services Manager in Washington, District Of Columbia

11167BR

Req #:

11167BR

Why Us:

The Darcy, Curio Collection by Hilton, is a new stylish hotel located just 6 blocks north of the White House nearby Dupont Circle and the 14th Street. We offer contemporary and comfortable guest rooms and a locally acclaimed restaurant with a buzzy bar. And all the extras you would expect from an upscale hotel from 24-hour room service, a fitness center, business services, valet, daily complimentary gin tasting and complimentary bike rental.

The ideal location for both business and leisure travelers, 7 blocks from the National Mall, nearby Embassy Row and a few minutes from the lively Logan Circle with restaurants and shopping. Just off Scott Circle in the heart of downtown Washington DC, three blocks from DuPont Circle and McPherson Square Metro stations. Easy walking distance to the White House, K Street and the Smithsonian. Just 4.5 miles from Ronald Reagan Washington National Airport. The Darcy will be a destination for locals as well as the discerning traveler who wants a memorable, upscale experience.

Whether you are in town for business or pleasure, we offer the best of DC to our guests. Siren, our acclaimed restaurant by Robert Wiedmaier, offers the freshest of seafood in DC and Lil B Coffee Bar & Eatery, offers a New Orlean’s inspired menu.

The Darcy offers 226 perfectly appointed guest rooms and suites with contemporary décor, large working desks, and 50” Smart TV. Special features include city views, oversized rain showers and deep soaking tubs. Premiere Studio Suites, One Bedroom Suites and The Presidential are the featured suite categories and include extra square footage, living rooms and dining rooms. Guests enjoy the great service and Hilton Honors program.

Families traveling enjoy complimentary access to the Gear Shop with its bikes, strollers and scooters. The hotel also offers a children's backpack program for families to use to explore DC. The hotel also offers a Haberdashery, which is a program for guests to borrow or buy the latest fashion from Read Wall.

Job Title:

Conference Services Manager

Location Name:

The Darcy

City:

Washington

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Conventions Services Manager ensures the success of events and convention groups by serving as the liaison between the hotel operating departments and the client. Through efficient management of the conference requirements, participates in capturing revenue through sales of food, beverage, room rental and auxiliary services; while ensuring labor savings measures are followed. Coordinates and communicates all aspects of the conference planning, menu selling and all other detail aspects.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.

Knowledge/Skills

Requires a working knowledge of banquet/catering food and beverage services, policies or operations.

Requires compiling facts and figures in accordance with established procedures.

Ability to effectively communicate to clients, guests and across all departments.

Excellent hearing necessary for verbal interaction with guests and associates.

Excellent speech communication skills required for verbal interaction with guests and associates.

Excellent literacy necessary to read BEO’s, process gratuities and payroll, etc.

Abilities

Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.

Bending/kneeling required for taping down cords, skirting tables, picking up floor after function occasionally.

Mobility - ability to service clients on a moment notice, variable distances.

Continuous standing required for function observation, client site inspections (one hour minimum to four hours maximum).

Climbing stairs of approximately 55 steps 3-5% of 10 hours daily.

Education/Formal Training

More than two years of post high school education.

Experience

One to two full years of employment in a related position with this company or other organization(s).

Material/Equipment Used

Basic office equipment and materials

Environment

Inside 95% of 10 hour day. Outside 5% of 10 hour day.

Temperatures - extreme summer heat of 95 degrees and above, and winter cold.

Position Type:

Full Time - Regular

State:

DC