Why us?

We are located at the base of Jackson Hole Mountain Resort and just minutes from Grand Teton National Park. Continuum is a new breed of hotel. Modern, stylish and comfortable. Continuum is Teton Village's home base for the adventurist.

Continuum provides an experience like no other. The hotel offers rooms and lofts, an outdoor heated pool, hot tub and a bar and lobby serving as the social hub for Teton Village.

Continuum is surrounded by the Grand Teton Mountains – nature’s playground. Amazing adventures can be found throughout our renowned state and national parks for a glimpse of Wyoming at its best.

Teton Village offers everything from a quick bite to fine dining surrounded by stunning mountain views. Teton Village shops have ample sporting goods and outdoor gear to supply your next adventure.

At Sage Hospitality Group , we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy.

We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirit of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here!

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

*FT Year Round position

• 2 days a week**

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.

• Balance and close all bank ticket codes, daily.

• Run night audit final after insuring all revenues are in balance nightly.

• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.

• Ability to compile facts and figures.

• Telephone and guest relations etiquette and skills.

• Moderate hearing required to communicate with guests.

• Excellent vision required for viewing of CRT screen.

• Excellent speech communication skills required to communicate with guests over the telephone.

• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,

• Mobility - must be able to reach all areas of hotel to assist clients.

• Prolonged standing.

• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Benefits

Some of our benefits are

• Free Bus Pass

• Great discounts in all SAGE Hotels, Restaurants, and much more

• Friends & family rate at Continuum hotel

• Discounted employee menu during your shift

• 50% discount on all regular menu items during your shift and 25% off when you are not working for parties up to 4 people (Discounts do not apply to drinks)

• Employee Appreciation events

• Health Benefits

• Eligible to participate in the Employee Referral Bonus Program. $500.00 per referral

ID: 2023-19738

Position Type: Regular Full-Time

Property : Continuum Hotel

Outlet: Hotel

Category: Front Desk & Guest Services

Min: USD $23.00/Hr.

Max: USD $24.00/Hr.

Tipped Position: No

Address : 3345 W Village Dr

City : Teton Village

State : Wyoming

EOE Protected Veterans/Disability