Sage Hospitality Jobs

Job Information

Sage Hospitality Resources Night Audit in Schaumburg, Illinois

17689BR

Req #:

17689BR

Why Us:

The DoubleTree Schaumburg is off I-290, close to various restaurants, and within two miles of IBM, Capital One, and AT&T. Attractions like Legoland, Medieval Times Dinner & Tournament, and Woodfield Mall can be reached in six minutes. O'Hare International Airport is 14 miles from our door. Our free shuttle will take you anywhere within five miles.

The perks:

  • Competitive salary, bonus, and 401k

  • Great benefit package including medical/dental/vision plans, paid sick/vacation/holiday, travel and restaurant discounts and much more!

  • Associate Referral Program

  • Collaborative culture and stimulating work environment

The incredible opportunity to live the Sage DNA; enriching lives by investing in and connecting with our amazing associates, community, customers, and partners

At Sage Hospitality we passionately strive to be the best and create excellence in everything we do. We are known amongst our investors, staff, guests and within our communities as leaders in hospitality. We are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. Come work where you belong. Apply today!

Job Title:

Night Audit

Location Name:

Doubletree Schaumburg

City:

Schaumburg

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Requirements:

Competencies

Strategic Skills

Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Operating Skills

Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage

Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Energy & Drive

Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.

Personal & Interpersonal Skills

Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to read written communiques and monochrome computer screen. Must be able to operate a computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional carrying and lifting of files and office items up to 25 lbs

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Material/Equipment Used

Personal computer, telephone, cash banks, calculator -approximately 90-95% of time.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Area of Interest:

Front Desk & Guest Services

Position Type:

Part Time - Regular

State:

IL

Address 1:

800 National Parkway

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