Why us?

Sage Hospitality Group is set to hire a Sales Coordinator to join us! The Ann Savannah, Apartments by Marriott Bonvoy recently joined Sage’s growing portfolio of lifestyle properties as it completed its conversion to an Apartments by Marriott Bonvoy concept in March 2025. This is a unique opportunity to shape the creation of one of the first Apartments by Marriott Bonvoy properties in North America! An opportunity to leave a lasting impression and to be a part of the footprint of such an dynamic concept.

Apartments by Marriott Bonvoy offers the luxury of space of a hotel combined with the warmth of home – where a guest can feel like a local in well-appointed upscale lifestyle boutique spaces complete with full kitchens, space for dining, and living rooms for, well, living.

The Ann Savannah, Apartments by Marriott Bonvoy marks an exciting new chapter for both Savannah’s hospitality scene and Sage Hospitality. We’re thrilled to bring our 40+ years of expertise to Marriott’s new Apartments by Bonvoy concept, which we believe has tremendous growth potential across many of our target markets nationwide. We are grateful to partner with Tidal on this exciting conversion project and look forward to partnering with Marriott on growing the Apartments by Marriott brand as we continue our journey to become America’s favorite lifestyle hospitality company,” said Daniel del Olmo, president of Sage Hospitality Group.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Answer sales office phone. Respond to all sales inquiries accurately, timely and in a professional manner.

• Coordination of all group business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.

• Manage the group building process in Lightspeed.

• Maintain a group information log and monitor the progress of all room blocks. Maximize franchise resources, including rate solicitation, program participation and other tools.

• Verify all reservations and group room blocks. Input promptly, correctly code and update all hotel information into the reservation system.

• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations.

• Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management to serve client and employer in the most expedient, organized and knowledgeable manner.

• Prospecting of potential group and long-term stay business

• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.

• Work with sales personnel to achieve the required sales team revenues.

• Have accurate knowledge of hotel rates, strategies, discounts and promotions.

• Assist with completing any required sales reports.

• Develop an effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area.

• Assist hotel with implementing hotel specific selling strategies.

• Promptly, the same day follow up on all customers’ needs and inquiries in an efficient and expedient manner.

• Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach and a caring, sincere attitude at all times.

• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.

• Display a neat, clean and business-like appearance at all times.

• Creates a monthly social hour calendar with the Director of Sales.

• Assist Sales and Marketing in coordination of Site Visits if needed and control the rooms needed for Site Visits in Lightspeed.

• Assists the Sales department with monthly luncheons, client events, etc.

• Conduct walk-in tours

• Create gift bags for guest traces, VIP’s, etc. Keep supplies stocked and on hand.

Qualifications

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous sales, hospitality, and secretarial experience preferred.

Knowledge/Skills

• Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.

• Alphabetizing, grammar and punctuation skills.

• Standard business letter formats.

• Strong editing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.

• Able to read contracts and letters.

• Able to use computers.

• Excellent attention to detail and multi-tasking skills.

• Bending/kneeling - repeated bending and kneeling required while filing

• Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

ID: 2025-27100

Position Type: Regular Full-Time

Property : The Ann Savannah

Outlet: Hotel

Category: Sales & Marketing

Address : 110 Ann St

City : Savannah

State : Georgia

EOE Protected Veterans/Disability