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Sage Hospitality Group Event Manager in San Diego, California

Why us?

Recently awarded #1 Top Workplaces in 2021 by the San Diego Union Tribune, The Guild Hotel San Diego is looking for passionate individuals to join our team. Come be a part of our award-winning culture.

We are looking for an Event Manager! If you are passionate about hospitality, and enjoy enriching lives one experience at a time, apply today! Sage Hospitality Group is looking for top talent and we look forward to hearing from you!

The Guild Hotel San Diego is a reimagination of the iconic, historic Armed Services Building with a rich YMCA history in the heart of downtown San Diego. Born in 1924 and reborn in 2019, The Guild, a Marriott San Diego Tribute Portfolio Hotel, seamlessly blends historic charm and modern amenities for an inspiring stay in America's Finest City - Perfect for curated events that will ensure lasting results for any organization.

The Guild Hotel San Diego has 162-room rooms that provide a playful nod to modernism with bespoke furnishings like rose gold lighting, leather tufted headboards and custom desks, all elevated by plush and unusually thoughtful amenities.

With its rich history and premier location, this hotel is unlike any other in downtown San Diego. The historic YMCA becomes 13,000 square feet of distinctive meeting space, extraordinary ballrooms and gardens. You belong here!

At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

Plan, organize and manage the details for large group meetings and events while maximizing the banquet space to meet and ideally exceed catering and sales revenue goals. Focus on execution of all aspects of event planning including coordination from the signing of a contract forward, planning pre-planning visits, menu creation, budgets/estimates, amenities, banquet event orders, resumes and rooming lists.

Responsibilities

  • Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.

  • Provide marketing collateral to clients and guests, which may include menus, meeting room layout & seating capacity diagrams, and similar.

  • Execute details of signed contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.

  • Prepare status and period end reports.

  • Maintain up-to-date knowledge of corporate and hotel procedures, products, and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

  • Work closely with hotel partners & vendors to ensure quality of event setup, staffing and food expectations are met.

  • Coordinate all details to appear on each "Banquet Event Order." Details to coordinate & service include meeting room set-up needs, banquet food & beverage items, Meeting or Event agenda/timelines, audio/visual equipment needs & billing detail

  • On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.

  • Communicate event details and requirements with and provide input to team members to execute catering events effectively

  • Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by example to exceed brand pillars

  • All other duties as assigned, requested, or deemed necessary by management

  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel. Display a neat, clean and business-like appearance at all times.

Qualifications

Education/Formal

Training Minimum of high school diploma or equivalent.

Experience

One year minimum hotel sales or catering experience.

Knowledge/Skills

  • Requires knowledge of general sales techniques.

  • Yield management experience required.

  • Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills.

  • Understand and follow verbal/written instructions.

  • Work on more than one task at a time.

  • Develop strong internal and customer relationships.

  • Set and manage priorities and plan activities in advance.

  • Solve problems and make sound business decisions.

  • Respond to coaching, feedback and training.

  • Must be detailed oriented.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires ability to hear, speak, read and write English fluently.

  • Requires 12th grade level mathematics, spelling and reading skills.

  • Reuires effective verbal communication and business writing skills.

  • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.

  • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

Benefits

  • Medical, dental, & vision insurance

  • Health savings and flexible spending accounts

  • Basic Life and AD&D insurance

  • Paid time off for vacation, sick time, and holidays

  • Eligible to participate in the Company’s 401(k) program with employer matching

  • Employee Assistance Program

  • Tuition Reimbursement

  • Great discounts on Hotels, Restaurants, and much more.

  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-13348

Position Type: Regular Full-Time

Property : The Guild Hotel

Outlet: Not Applicable

Category: Catering & Events

Address : 500 W Broadway

City : San Diego

State : California

EOE Protected Veterans/Disability

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