Sage Hospitality Resources Mgr Catering Sales - Wedding Specialist in Pittsburgh, Pennsylvania
The Renaissance Pittsburgh Hotel: When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it’s done.
Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
The ideal candidate will have five or more years of Wedding Sales experience and will be responsible for soliciting and responding to new and existing business to purchase wedding events, rent meeting spaces and other services from the hotel. Represents the hotel with customers by telephone or in-person to solicit and close group and local catering business. Manages customer relationship by responding to inquiries, meeting with and entertaining clients, conducting property tours, promoting facilities and services, drafting contracts. Provides direction and supervision of meeting and/or catering logistics to catering staff. This is a selling and servicing position. The typical work week for this position will be Tuesday - Saturday and will include some evening hours.
Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.
Prepare status and period end reports.
Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
Professional and positive communication to both guests and fellow associates.
More than two years of post -high school education
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.
Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent hearing required for verbal interaction with guests and associates.
Excellent vision required for viewing set-ups.
Excellent speech communication skills required for verbal interaction with guests and associates.
Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.
Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.
Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.
Driving - distance varies for sales calls (approximately 20%).
Work inside 70% of 10 hour day; outside 30% of 10 hour day.
Position Type: Regular Full-Time
Property : Renaissance PITTS
Category: Catering & Events
Address : 107 6th St
City : Pittsburgh
State : Pennsylvania
EOE Protected Veterans/Disability