Sage Hospitality Resources Night Audit in Philadelphia, Pennsylvania
American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its newly-namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression—with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view.
Our associates understand the needs and wants of our guests and can address them without hesitation. They create a personalized experience for each person who visits The Logan and support one another in doing so. If you have a passion for pleasing others, a get it done mentality, and are looking for an opportunity to make a difference every day by enriching the lives of others, The Logan Hotel may be for you.
We are currently seeking a Night Auditor to join our amazing team!
The Logan - Philadelphia's Hotel
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
Energy & Drive
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
Personal & Interpersonal Skills
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs.
High school education or equivalent experience.
Accounting background preferred, but not required.
Personal computer, telephone, cash banks, calculator -approximately 90-95% of time.
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Area of Interest:
Front Desk & Guest Services
Full Time - Regular
1 Logan Square