Why us?

Sage Hospitality Group is seeking a Director of Housekeeping to join The Logan Philadelphia, Curio Collection by Hilton team.

The Logan brings to life the best local experiences in the heart of Philadelphia, one of the country’s most historic and vibrant cities. Through locally curated works of art and contemporary design, we created an authentic Philadelphian experience that allows you to connect with our city without ever leaving the hotel. Our 391 rooms and suites strike the perfect balance between classic and modern while showcasing the artistic heart of the city through locally curated art pieces.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.

• Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.

• Respond to guest requests, concerns and problems to ensure guest satisfaction.

• Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction.

• Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post high school education.

Experience

• Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).

• 3-5 years of experience in housekeeping operations preferred.

• Previous experience in a full service Director of Housekeeping role preferred.

• Experience working in a union environment preferred.

Knowledge/Skills

• Requires thorough knowledge of the Housekeeping field.

• Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines.

• Requires supervision/management skills.

• Ability to compile facts and figures.

• Ability to analyze report data, prepare reports and initiate correspondence.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.

• Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.

• Bending -30% of shift touring property, checking rooms, etc.

• Kneeling -5% of shift checking rooms.

• Ability to communicate information and hotel services to management and guests. Second language may be required.

• Ability to communicate with guests.

• Ability to inspect guest rooms, public areas, and back of house, and review reports.

• Mobility -continuous movement throughout the hotel.

• Continuous standing -30% of shift.

• Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift.

Environment

Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

• Eligible to participate in the Sage bonus plan.

• Paid time off for vacation, sick time, and holidays

• Medical, Dental, Vision Insurance

• Health savings and flexible spending accounts

• Basic life and AD&D insurance

• Company paid short term disability

• Long-term disability

• Paid FMLA leave for up to a period of 12 weeks

• Mental health resources including an Employer Assistance Program (EAP)

• Eligible to participate in the company’s 401(k) program with employer matching

• Discount rates on Sage and Marriott hotels and Sage Restaurants

• Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)

ID: 2023-19905

Position Type: Regular Full-Time

Property : The Logan Philadelphia

Outlet: Hotel

Category: Housekeeping & Laundry

Address : 1 Logan Square

City : Philadelphia

State : Pennsylvania

EOE Protected Veterans/Disability