Sage Hospitality Resources Laundry Supervisor in Orlando, Florida

10504BR

Req #:

10504BR

Why Us:

The Hilton Garden Inn Orlando at SeaWorld offers all of the amenities of a full service hotel. Our unique features include The American Grill serving breakfast, dinner and room service, Sting Rays Lounge open nightly and over 4,400 sq ft of catered meeting space for business and social events. We are located adjacent to SeaWorld, Aquatica, and Discovery Cove and just one mile from the Orlando/Orange County Convention Center. Just minutes from all Disney theme parks and over 100 restaurants and shopping choices on International Drive.

Job Title:

Laundry Supervisor

Location Name:

Hilton Garden Inn Orlando at Sea World International Center

City:

Orlando

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Supervise the operations of the laundry operation and staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Requires thorough knowledge of the Laundry field. Requires knowledge of hotel policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Ability to compile facts and figures. Ability to communicate information and hotel services to management and guests. Second language may be required. Minimal hearing necessary for one-on-one communication, accommodations may be provided. Excellent vision required -emphasis on cleanliness standards and quality control. Moderate speech communication skills for one-on-one communication with staff. Moderate literacy necessary for monthly reports, memos, etc.

Abilities

Lifting up to 75 lbs. of linen; pushing up to 75 lbs. of linen; pulling up to 757 lbs. of linen, carrying up to 50 lbs. of linen. Frequent bending while loading/unloading washers/dryers, sorting linen and folding. Occasional kneeling. Mobility -continuous movement throughout department. Continuous standing -100% of shift. Occasional climbing required.

Education/Formal Training

One to two years of post high school education.

Experience

Experience required by position is from 2 to 3 full years of employment with this company or other organization(s).

Material/Equipment Used

Chemicals/Agents used: Laundry chemicals and cleaning solutions. Back brace worn 100% of shift. Operation of washer, dryer, feeder/folder, flat press.

Environment

Excessive heat and humidity in laundry. Inside 95% of shift.

Position Type:

Full Time - Regular

State:

FL