Sage Hospitality Resources General Manager in Orlando, Florida
Interested in working in a successful and FUN hotel in Orlando? Then read on!
The Hilton Garden Inn Orlando at SeaWorld is looking for a General Manager. The hotel has an amazing team with strong tenure that has made the hotel successful. It is delivering great guest satisfaction scores and strong revenue results. We’re seeking a GM with a passion for uncovering new opportunities that will help us continuously improve.
The Hilton Garden Inn Orlando at SeaWorld offers all of the amenities of a full service hotel. Our unique features include The American Grill serving breakfast, dinner and room service, Sting Rays Lounge open nightly and over 4,400 sq ft of catered meeting space for business and social events. We are located adjacent to SeaWorld, Aquatica, and Discovery Cove and just one mile from the Orlando/Orange County Convention Center. Just minutes from all Disney theme parks and over 100 restaurants and shopping choices on International Drive.
The property is managed by Sage Hospitality. Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance.
This role will report to the Vice President within the Premium Branded Division as well as partnering with a collaborative ownership that takes pride in excellence and is a great steward of its properties.
Your success will be measured by your ability to:
Lead and implement operation initiatives with the Executive Committee and department heads
Propel and maintain guest satisfaction scores and revenue targets
Be a critical part of the leadership team and development of all property associates
Invest within the Orlando community
The ideal candidate has a proven track record of achieving operations excellence in a General Manager or Assistant General Manager capacity, has superb business and financial acumen, active participant in community endeavors, and successes in improving sales and marketing strategies in a leisure market.
Hilton Garden Inn Orlando at Sea World International Center
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The General Manager is responsible for the successful management and operation of the hotel and demonstrates excellent leadership skills that inspire others to succeed. Ensures hotel profitability and the delivery of high scores across hotel service, quality, maintenance, and appearance. Ensures the completion and review of the hotels annual budget, marketing plan, capital expenditures plan, and implementation of the company’s policies and procedures.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Sees ahead clearly; cab anticipate future consequences and trends accurately; has broad knowledge and perspective; trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Confronting Direct Reports
Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deal effectively with troublemakers.
Sizing Up People
Is good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations.
Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.
Requires highly developed communication skills to frequently negotiate, sell and promote ideas and initiatives to leaders, guests and clients.
Must have excellent verbal, written and reading skills to review and prepare documents, policies, procedures and communicate internally and externally.
Must have vision ability in order to visually inspect hotel. Walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility.
A four-year college degree or equivalent education/experience. Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel or previous experience in a Department Head role within a similar hotel.
Basic office equipment and materials
General office and hotel environment
Full Time - Regular