Careers

Sage Hospitality Resources Banquet Captain in Oceanside, California

13540BR

Req #:

13540BR

Why Us:

We are looking for an Experienced Banquet Captain to join our team.

This position will be On- Call for a very busy banquet department.

Nestled in the heart of sunny northern San Diego and just a block from the Oceanside pier, SpringHill Suites Oceanside is like no other SpringHill you’ve known. With breathtaking views of the ocean, a rooftop heated pool, outdoor fire pit and “living wall” and an amazing restaurant, Hello Betty Fish House is a great restaurant with good food and an equally good beach vibe. Located just a block from the Oceanside pier, surfers and beach bums a like can easily walk to the restaurant from the beach.

About the position:

Working in conjunction with the hotel Sales Department and the Hello Betty you will be the liaison to execute hotel events.

Responsible for scheduling & staffing, managing breaks, setting up and ordering for events, inventory of supplies.

Job Title:

Banquet Captain

Location Name:

Hello Betty Fish House

City:

Oceanside

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner , Assist the guests as needed to ensure that all foods are properly served.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Abilities

Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Education/Formal Training

High school education or equivalent.

Experience

One to two years in a related position with this company or other organization(s).

Material/Equipment Used

Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Position Type:

Part Time - On-Call

State:

CA

Address 1:

110 N Myers St

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