Sage Hospitality Resources Sales/Catering Coordinator in Novi, Michigan
Come join a completely new leadership team and successful management company, Sage Hospitality! Our hotel received a $7MM+ room and lobby renovation within the last two years and is located in a highly prospering city of Novi, MI; and is within walking distance to dozens of premium local and chain restaurants and shopping centers.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Sales and Catering Coordinator assist sales and catering managers in achieving customer satisfaction by performing administrative duties relating to guests, hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Alphabetizing, grammar and punctuation skills. Standard business letter formats. Strong editing skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person. Able to read contracts and letters. Able to use computers. Excellent attention to detail and multi-tasking skills. Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
High school diploma or vocational secretarial.
Previous sales, hospitality, and secretarial experience preferred.
Basic office equipment and materials
General office and hotel environment
Area of Interest:
Sales & Marketing
Full Time - Regular
42100 Crescent Blvd