Sage Hospitality Resources Group Rooms Coordinator in Nashville, Tennessee
To work at Hutton Hotel is to work with a family of team members focused on making a positive impact and truly authentic memories. We treat our team members with the same respect and hospitality that we offer to our guests and because of this, we maintain a challenging and stimulating employee-centric work culture, developed and defined by the people who make us great. We focus on values such as determination, creativity, coachability, humor, and positivity. Our property and our culture are genuine, unique, and diverse, as is each team member who joins us.
In addition to putting employee relations above all else, we are proud to offer competitive wages and benefits for our team members.
If you are in the search for a new career and you want to join an energetic team where growth is encouraged, ideas are shared, and an experience is created, visit the Hutton, where you can stop saying you “HAVE TO” go to work, and start saying you “GET TO.”
Group Rooms Coordinator
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Group Rooms Coordinator assist sales and catering managers in achieving customer satisfaction by performing administrative duties relating to guests, hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Ability to type 60 WPM, Microsoft Word applications: Word, Excel, Publisher and Powerpoint. Alphabetizing, grammar and punctuation skills. Standard business letter formats. Strong editing skills. Excellent hearing required for telephone inquiries and client and associate handling. Excellent vision required as contracts and letters are hand written, filing, using computer, checking diary. Excellent speech communication skills necessary to communicate clearly with customers and other departments. Excellent comprehension and literacy required to read manager's letters, help prepare contracts and proposals. Excellent attention to detail and multi tasking skills
Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
High school diploma or vocational secretarial.
Previous sales, hospitality, and secretarial experience preferred.
Basic office equipment and materials
General office and hotel environment
Full Time - Regular
1808 West End Ave