Sage Hospitality Group House person in Napa, California
Sage Hospitality Group is set to hire a House Person to join our award-winning team at the Napa Valley Marriott Hotel & Spa, home to modern and sophisticated charm and right amidst the beauty of California's famous wine country. Our core values of service, integrity, team spirit, innovation, professional growth, improvement, quality standards and community impact differentiates us from our competitors. Our focus on creating brilliant experiences, one guest at a time, has driven a culture of constant improvement, making the property the perfect fit for any talented applicant. Brilliant Experiences, created by Brilliant People. Because why be good, when you can be brilliant?
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
Remove trash and/or linens and note any areas that need immediate cleaning.
Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
Stock linen and supply closets to ensure par inventories.
Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
No formal education required.
No experience required
Self-starting personality with an even disposition.
Ability to meet standards of appearance.
Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Ability to assess required reaction to meet standards.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
Climbing stairs -approximately 40 steps 15% of 40 hour week.
Medical, Dental, Vision
401(k) with Employer Matching
Free On-Site Parking
Complimentary Employee Meals
Hotel Discounts (Both Marriott & Sage Portfolio)
Referral Bonus Program
Position Type: Regular Full-Time
Property : Napa Valley Marriott
Category: Housekeeping & Laundry
Address : 3425 Solano Ave
City : Napa
State : California
EOE Protected Veterans/Disability