Sage Hospitality Jobs

Job Information

Sage Hospitality Resources Rooms Inspector in Minneapolis, Minnesota

Why us?

AC Hotels encompass Spanish roots, European soul and a global mindset. A timelessly modern hotel at an unusually smart value lifestyle brand. The AC Hotel by Marriott Minneapolis is located in downtown Minneapolis at the intersection of 4th and Hennepin across 4th Street from the Minneapolis Public Library. This 9-story, 245-key hotel will contain the AC lounge and bar, AC library, media salons, meeting space, boardroom and fitness center and will connect to the City skyway system.

Sage Hospitality is set to hire a full time Room Inspector for the AC Hotel Minneapolis Downtown. You will contain a creative spirit that makes this AC Marriott come to life, all the while precisely managing the operation keeping the hotel profitable.

Job Overview

The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities

  • Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

  • ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

  • All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.

  • Requires supervisory skills.

  • Ability to interpret reports

Physical Demands

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to communicate with guests and staff

  • Ability to inspect guest rooms and review reports

  • Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.

  • Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.

  • Carrying up to 35 lbs. of supplies.

  • Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.

  • Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.

  • No driving required.

Benefits

  1. The Perks
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