Sage Hospitality Resources Night Manager in Menlo Park, California
Come join our team at this brand new 250 room luxury hotel, part of the Marriott Autograph Collection where we are exactly like nothing else.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Supervise night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction and protection of the guests, staff and assets. Position is responsible for supervising night operations. May recommend and implement procedural/safety changes.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.
Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines. Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. Ability to make decisions based on general policies and procedures. Supervisory skills. Ability to communicate in order to provide and receive standard information from management, employees and/or guests; good telephone etiquette and skills. Excellent hearing required -receive many calls from guests, etc. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to speak to employees, guests, management, etc. Excellent comprehension and literacy required for reading folios, accounts.
Lifting, carrying of files/papers up 25 lbs. Minimal bending/kneeling required. Mobility -must be able to move between offices and hotel and help during an emergency situation. No continuous standing required. Minimal climbing or driving may be required.
One to two years of post-high school education.
One to two years Night Audit supervisory experience or a related position with this company or other organization(s).
Computer, Microsoft Office, calculator, phones -80-90% of work period.
Work inside 95% of time.
Full Time - Regular