Sage Hospitality Jobs

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Sage Hospitality Group Housekeeping Supervisor in Los Angeles, California

Why us?

Sage Hotel Management , a Sage Hospitality Group company, is currently seeking passionate and enthusiastic Housekeeping Supervisors deliver artful hospitality at a newly rebranded and repositioned luxury lifestyle flagship hotel.

Hotel Per La, a new luxury lifestyle property, will be opening its doors in the heart of Downtown Los Angeles later this year. Housed in the former Bank of Italy headquarters, a historic 12-story building on the corner of Olive and Seventh Streets, Hotel Per La will debut 241 guest rooms and grand public spaces for guests and locals alike including more than 10,000 square feet of event space, ground-floor restaurant, as well as a rooftop bar offering poolside drinks and dramatic views of the LA skyline.

Hotel Per La will have a soft opening in Summer 2022, with a grand opening in September 2022.

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Responsibilities

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.

  • Requires supervisory skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.

  • Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.

  • Carrying up to 35 lbs. of supplies.

  • Ability to communicate information and hotel services to management and guests.

  • Ability to inspect guest rooms, public areas, and back of house, and review reports.

  • Ability to communicate with guests, on a telephone, and on a two-way radio with associates.

  • Ability to interpret reports.

  • Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.

  • Occasional kneeling required.

  • Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.

  • No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

  • Medical, dental, & vision insurance

  • Health savings and flexible spending accounts

  • Basic Life and AD&D insurance

  • Paid time off for vacation, sick time, and holidays

  • Eligible to participate in the Company’s 401(k) program with employer matching

  • Employee Assistance Program

  • Tuition Reimbursement

  • Great discounts on Hotels, Restaurants, and much more.

  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-11786

Position Type: Regular Full-Time

Property : Hotel Per La

Outlet: Hotel

Category: Housekeeping & Laundry

Address : 649 S Olive St

City : Los Angeles

State : California

EOE Protected Veterans/Disability

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