Sage Hospitality Jobs

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Sage Hospitality Resources Starbucks Barista in Irvine, California

Why us?

Starbucks at Embassy Suites offers our guests a full service coffee bar complete with espresso drinks, blended drinks, brewed coffee, pastries, breakfast sandwiches, paninis and snacks. We serve the corporate employees who work in the business park within walking distance as well as the guests who are staying in the hotel. We engage with our customers throughout the day whether it be our first meeting or the daily customer we have had the pleasure to serve.

As a team member of Starbucks, you are part of the Embassy Suites team. We pride ourselves on keeping our guests happy and caffeinated. If you are passionate about creating memories with customers while staying busy in a fast paced environment, this is the place for you!

Job Overview

Supervise the coffee shop as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals

Responsibilities

  • Assist in managing the human resources in coffee shop in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.

  • Manage the operations of coffee shop as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).

  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.

  • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.

  • Implement promotions, displays, presentations and ideas to capture more in-house guests and a larger share of the local market.

  • Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

  • Ensure Coffee Shop is compliant with all safety and sanitation audits and compliant audits.

Qualifications

Education/Formal Training

More than two years of post high school education.

Experience

Two to three full years of full employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.

  • May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.

  • Supervision/management communication skills are required.

  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.

  • Ability to make occasional decisions which are generally guided by established policy and procedures.

  • Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.

  • Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.

  • Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.

  • Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.

  • Must have knowledge of chemicals/agents for training purposes.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs.

  • Bending - Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies.

  • No kneeling required.

  • Mobility - 95% of shift covering all areas of outlets supervising.

  • Continuous standing to assist at hostess station - minimal stationary standing.

  • Climbing stairs - varies by location.

Environment

Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen

ID: 2020-2077

Position Type: Regular Part-Time

Property : Embassy Suites Irvine

Outlet: Hotel

Category: Restaurant Operations

Min: USD $14.00/Hr.

Max: USD $14.00/Hr.

Tipped Position: Yes

Address : 2120 Main St

City : Irvine

State : California

EOE Protected Veterans/Disability

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