Sage Hospitality Group Driver in Irvine, California
The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life.
As a part of the Front Office Team, you will be the face of The Embassy Suites! We want you to be knowledgeable about the assortment of guests we house and relationships you build with our repeat travelers. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates.
Hilton Hotel discounts world wide
Medical, vision, and dental insurance (full time employees only)
401(k) (full time employees only)
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Transport hotel guests to and from the airport and other requested and assigned locations. Assist arriving and departing guests by opening and closing doors for incoming and outgoing guests, loading and unloading guest luggage from courtesy van. Ensure guest satisfaction and comfort by promptly and courteously responding to requests. Ensure guest safety at all times. Report potential problems and opportunities to leadership.
Driving hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip.
Assist guest with storage and retrieving their luggage from the van.
Open vehicles and hotel doors to assist guests.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Identify, assist, and accommodate guests with physical limitations or disabilities
Maintain the hotel van; gas, oil, cleanliness; filling in daily van reports and reporting any malfunctions on a daily basis.
Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as requested by leadership.
High School diploma or equivalent. Possess a valid driver’s license. May require additional certification up to an including a CDL – Chauffeur Driver License to drive van larger then 15 passenger or mandated by state law. Pass a Motor Vehicle Report background check.
3 years or more of similar experience
Complete knowledge of the Sage Fleet Safety Program. Passing grade on the Professional Courtesy Van Service Examination. Daily vehicle safety inspections and completion of Pre-Trip Inspection Form.
Must have general knowledge of basic customer service skills and be competent in oral and written English.
Must have knowledge of local establishments, businesses and the surrounding community in general.
Must be able to use tact and understanding when dealing with a variety of customer service problems. Must be able to troubleshoot and report vehicular problems.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to see objects and people at a distance.
Must be able to communicate verbally and understand and follow verbal instruction.
Lifting up to 50 lbs., pushing or pulling cart up to 200 lbs.
Bending/kneeling -occasionally during shift when needed to lift or load luggage into van or onto cart.
Mobility -walking up to 1/10 mile frequently during shift. Continuous standing -to wait for arriving guests, frequently during shift. Climbing stairs up to 3 steps 50% of 8 hours. Driving -constant driving to transport guests to or from airport, or other locations as determined by supervisor.
Must be able to see objects and people up close and at a distance.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
Physically strenuous, prolonged sitting, walking and climbing stairs, exposure to outside elements, primarily inside vehicle with time outdoors during stops. Work inside 50% of 8 hour shift; outside 50% of 8 hour shift. Abnormal temperatures -exposed to winter and summer temperature extremes.
Position Type: Regular Full-Time
Property : Embassy Suites Irvine
Outlet: Vibrante SoCal Kitchen & Bar
Address : 2120 Main St
City : Irvine
State : California
EOE Protected Veterans/Disability