Sage Hospitality Resources Part-Time Spa Concierge in Denver, Colorado
Welcome to the Oxford Club & Spa! We pride ourselves in our unparalleled service to our guests and we strive to hire experts in hospitality. Come join our team of hospitality professionals.
Servicing both Denver locals and The Oxford Hotel's guests for over 27 years, we are downtown Denver's experts in beauty and lifestyle. With a variety of affordable memberships, there is something for everyone at The Oxford Club, Spa & Salon. We provide customized beauty and wellness services, essential for positive and healthy living, to anyone who walks in our doors through the highest standard of professionalism, attention to detail, and superior customer service.
The Spa Coordinator is responsible for the scheduling of spa appointments, greeting and escorting the guests to treatment areas, all while providing information concerning Spa services, treatments, and products. This individual will also provide support in communicating spa incentives, guest requests and programs to all departments related to the transaction.
Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes.
Greets and welcomes all guests entering the spa/salon in a timely and professional manner.
Checks guests in for their appointments.
Complete payment transactions prior or post a guest’s spa/salon treatment
Assist in the professional and clean image of all spa and surrounding facilities
Acts as a resource for all services, treatments and policies of the spa, including cancellation policy, service charges, retail items, treatment procedures, etc.
High school diploma or equivalent
One-year related customer service experience, preferably in a luxury spa or hotel setting
Must be detail oriented and have excellent communication skills
Previous experience in the spa or salon industry preferred
Previous customer service and cash handling experience required
Industry related certifications or education a plus
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand for extended periods, walk, hear, talk, grasp, reach and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs
Position Type: Regular Part-Time
Property : Oxford Hotel
Min: USD $14.77/Hr.
Max: USD $14.77/Hr.
Tipped Position: No
Address : 1600 17th St
City : Denver
State : Colorado
EOE Protected Veterans/Disability