Sage Hospitality Group Night Auditor in Denver, Colorado
Aposition is open at Hotel Indigo Denver Downtown!Located in Denver’s historic Union Stationneighborhood,Hotel Indigo Denver Downtown is an upscale hotel withsubtle nods to the city’s goldrush roots. Our modern hotelfeatures180 guest rooms, well-appointed meeting spaces,and a popularonsite restaurant and whiskey bar, Three Saints Revival.Additionally, with direct access to I-25 and the RTDLight Rail with service to the Denver International Airport,Hotel Indigo is centrally located in the heartof Denver’sbuzzing downtown corridor.Hotel Indigo offers urban explorers and modern pioneers animmersive outlet to discover Denver’s wild past and booming future. Come be a part of the story atHotel Indigo!
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
High school education or equivalent experience.
Accounting background preferred, but not required.
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional carrying and lifting of files and office items up to 25 lbs.
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Employee Referral Program -$500 to $1000 Bonus based on position!
Discounted Rates at Sage Hotels and SRG Restaurants!
Medical, Dental, Vision, 401K and Flex Spending Account for Full Time Employees
Paid Time Off for Vacation, Sick Days, and Holidays for Full Time Employees
Position Type: Regular Full-Time
Property : Hotel Indigo Denver
Category: Front Desk & Guest Services
Min: USD $19.00/Hr.
Max: USD $20.00/Hr.
Address : 1801 Wewatta St
City : Denver
State : Colorado
EOE Protected Veterans/Disability