Sage Hospitality Jobs

Job Information

Sage Hospitality Resources Night Auditor Part Time in Denver, Colorado

15823BR

Req #:

15823BR

Why Us:

As a Night Auditor you will be responsible for auditing, balancing and reporting on the various areas of the hotel. You are at your best when it is dark outside. You will greet guests as they arrive and welcome them to our new hotel. During their stay you will curate their experience to make it a memorable one

What you will be doing:

  • Process guest check-ins and check-outs using a reservation system

  • Provide accurate, timely information and ensure hotel policies and procedures are followed to prevent fraud

  • Respond to telephone and in-person inquiries regarding reservations, hotel information, and guest concerns

The Must Haves:

  • High school diploma or combination equivalent educational and work experience

  • Telephone and guest relations etiquette and skills

On your first day you will walk into the brand new Certified Leed Silver Hyatt Place and experience the tech/ecofriendly hotel of the future. Did we mention you also receive a Hyatt discount that you can use across the world?

The hotel managed by Sage Hospitality, has been designed to embody Pena Station NEXT’s vision for smart, sustainable, connected living. The seven-story, 226 room hotel is accessible by the light rail station one block way and driverless electric shuttles. The lobby level boosts 3,500 sq. ft. of meeting space, Gallery Kitchen, market, Starbucks, 24-hour fitness center, indoor pool, gaming area, library and business center. A large bar includes an operable wall that will open to the outside, connecting guests with the active, tree-lined outdoor design. At Sage hospitality it is our mission to enrich lives one experience at a time and we hope you want to be a part of this.

Job Title:

Night Auditor Part Time

Location Name:

Hyatt Place Denver/Pena Station

City:

Colorado

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Requirements:

Competencies

Strategic Skills

Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Operating Skills

Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage

Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Energy & Drive

Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.

Personal & Interpersonal Skills

Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Knowledge/Skills

Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills.

Moderate hearing required to communicate with guests. Excellent vision required for viewing of CRT screen. Excellent speech communication skills required to communicate with guests over the telephone. Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Abilities

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Prolonged standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Material/Equipment Used

Personal computer, telephone, cash banks, calculator -approximately 90-95% of time.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Area of Interest:

Front Desk & Guest Services

Position Type:

Part Time - Regular

State:

CO

Address 1:

6110 Panasonic Way

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