Sage Hospitality Resources Event Concierge in Denver, Colorado

12422BR

Req #:

12422BR

Why Us:

After spending 12 months going through an extensive, multi-million dollar renovation, the Marriott Denver Tech Center offers genuine hospitality and unmatched amenities for today's modern travelers. We are conveniently located in the Denver Tech Center and are only a few minutes’ walk from a Light Rail station – which connects you to multiple areas of the Denver-Metro area to make your commute a breeze.

As a food and beverage associate, you will have an opportunity to work directly with our new restaurant concept, Pint Brothers. Designed and created by our partners at SRG, this ale house themed restaurant is crafted to blend the old with the new in a timeless fashion. In its simplicity and richness, accompanied by an outstanding team, we will be able to create a refreshing contrast to other local restaurants and be a go to eatery for our guests, nearby business professionals and local residents alike.

At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation’s leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day.

Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team!

Job Title:

Event Concierge

Location Name:

Marriott Denver Tech Center

City:

Denver

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

Requirements:

POSITION FOCUS

To coordinate and successfully execute parties and special events including meetings, reunions, social functions and catering. Responsible for helping to achieve guest and customer satisfaction and team goals.

SERVICE CULTURE FOCUS

To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES

Meet group contact prior function, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set-up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try fulfill any special event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Responsible for the successful execution of party and special event promotions by assisting clients with set-up, decoration, meal service, and planned activities for party guests.

Responsible for effectively communicating with various departments to ensure that the event functions are executed to exceed clients’ expectations.

Develop strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interaction.

Assist with completing any required event reports

Promptly follow up on all customers’ needs and inquiries in an efficient and expedient manner

Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times.

Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.

Display a neat and business-like appearance at all times

Assist sales department with client events etc.

Ensures prompt and courteous service of menu items as detailed on banquet event order.

Project and maintain positive relations/interactions with guests.

Attend regularly scheduled staff meetings and training programs as required.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER RESPONSIBILITIES

Provides assistance to other hotel departments to contribute to the best overall performance of the department and the hotel.

Must fully comply with Sage Hospitality’s rules and regulations for the safe and efficient operation of the hotel facilities.

The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shift other than those they prefer to normally work

Associates are required to fully comply with Sage dress policy and standards

SUPERVISORY DUTIES - ­None

EDUCATION/FORMAL TRAINING - High school education helpful.

EXPERIENCE – Hotel F&B Operations experience preferred.

Position Type:

Full Time - Regular

State:

CO

Address 1:

4900 S Syracuse Street