Sage Hospitality Resources Dir Housekeeping in Denver, Colorado
The JW Denver Cherry Creek is ready to hire an enthusiastic Director of Housekeeping, with a passion for hospitality, to join the Rooms Division team. Are you ready for the next step in your career? If you are someone who is ready to make that leap into this role, apply today! Sage Hospitality Group is looking for top talent and we look forward to hearing from you!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
The Director of Housekeeping is responsible for ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas and other assigned areas. Directs and coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Implements inventory and cost controls and ensures expenses are carefully managed. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
Respond to guest requests, concerns and problems to ensure guest satisfaction.
Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction.
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
One to two years of post high school education.
Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).
3-5 years of experience in housekeeping operations preferred.
Previous experience in a full service Director of Housekeeping role preferred.
Experience working in a union environment preferred.
Requires thorough knowledge of the Housekeeping field.
Requires knowledge of our company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Requires supervision/management skills.
Ability to compile facts and figures.
Ability to analyze report data, prepare reports and initiate correspondence.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
Pushing -limited; Pulling -limited Carrying -up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
Bending -30% of shift touring property, checking rooms, etc.
Kneeling -5% of shift checking rooms.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Ability to communicate with guests.
Ability to inspect guest rooms, public areas, and back of house, and review reports.
Mobility -continuous movement throughout the hotel.
Continuous standing -30% of shift.
Climbing of approximately 100 steps 20% of shift. Climbing ladders of approximately 3 feet 5% of shift.
Primarily housekeeping department environment. May include prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.
▪Medical, dental, & vision insurance
▪Health savings and flexible spending accounts
▪Basic Life and AD&D insurance
▪Paid time off for vacation, sick time, and holidays
▪Employee assistance program
▪Great discounts on Hotels, Restaurants, and much more.
▪Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Position Type: Regular Full-Time
Property : JW Marriott Cherry Creek
Outlet: Not Applicable
Category: Housekeeping & Laundry
Min: USD $63,000.00/Yr.
Max: USD $68,000.00/Yr.
Tipped Position: No
Address : 150 Clayton Ln
City : Denver
State : Colorado
EOE Protected Veterans/Disability