Why us?

Located in The Rally Hotel in vibrant heart of downtown Denver, Call Me Pearl is more than just a cocktail lounge; it's a place where timeless elegance intertwines with modern sophistication. As a renowned destination, we are dedicated to crafting unforgettable experiences for every guest who walks through our doors.

At the core of Call Me Pearl is our commitment to exceptional culinary and beverage offerings. Our menu showcases a delightful array of small bites and shareables, emphasizing high-quality ingredients. Our bar takes pride in its signature cocktails, carefully selected wines, and diverse range of craft beers, each chosen to complement our food menu and delight our guests.

The interior of Call Me Pearl reflects our philosophy of understated elegance. With decor inspired by the luminescent beauty of mother-of-pearl, our space offers a warm and inviting ambiance, perfect for both intimate moments and celebratory occasions.

Joining our team means becoming part of a passionate group dedicated to excellence in hospitality. We value creativity, collaboration, and a drive to exceed guest expectations. Our environment fosters growth and learning, offering more than just a job – it's an opportunity to be part of a unique narrative in the hospitality industry.

We're on the lookout for individuals who share our passion for delivering top-tier guest experiences and who are eager to contribute to a dynamic and supportive team. If you're ready to be part of redefining elegance in a cocktail lounge setting, Call Me Pearl awaits your expertise.

This position will be posted for the next 30 days, or until it is filled.

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

• Meets arriving customers as they enter restaurant with cordial greeting.

• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.

• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.

• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.

• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.

• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.

• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.

• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.

• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.

• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.

• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.

• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.

• Checks the proper set-up of tables and seating prior to opening.

• Immediately reports in writing any maintenance or housekeeping discrepancies to management.

• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

• Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.

• Must be able to lift and carry trays and bus tubs weighing up to 10lbs.

• Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

• Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Benefits

• Part Time Hourly Roles

• If the position receives tips: Supplemental Pay: Tips

• Paid sick time

• Eligible to participate in the Company’s 401(k) program with employer matching

• Great discounts on Hotels, Restaurants, and much, more.Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

ID: 2024-22565

Position Type: Regular Part-Time

Property : Rally Hotel

Outlet: Restaurant

Category: Restaurant Operations

Min: USD $20.00/Hr.

Max: USD $20.00/Hr.

Tipped Position: No

Address : 1600 20th St

City : Denver

State : Colorado

EOE Protected Veterans/Disability