Sage Hospitality Jobs

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Sage Hospitality Group Bell & Mini Bar Attendant in Denver, Colorado

Why us?

The Source Hotel is seeking a Bell & Mini Bar Attendant join our team in serving guests with creativity and passion!

Work Where You Belong! Opened in 2018, the Source Hotel was built alongside the original Source Market Hall, which launched in 2013 as Denver’s first marketplace of its kind, offering restaurants, specialty food stores and a brewery in a former 1880’s brick foundry. When the hotel opened in 2018, it added 100 guest rooms, an extension of the Market Hall with additional vendors, an art gallery, and more restaurants – including rooftop bar, The Woods, and renowned restaurant, Safta.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Under general supervision, the Bell & Mini Bar Attendant provides bell services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Valet & the Front Desk in meeting and greeting all guest arrivals and departures. This role will also provide guests with a fully stocked and well-maintained mini bar. Responsibilities include but are not limited to taking an accurate inventory of all-in-room mini bars, posting appropriate charges to the guest room bill.

Responsibilities

  • Meet and greet all guests in all forms of transportation arriving at the hotel.

  • Assist guests with retrieving their luggage from vehicles.

  • Escort guests and luggage into the lobby for registration.

  • Give proper directions to the registration area for check-in.

  • Give general directions and information.

  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

  • Upon arrival, greets and assists guests by helping unload luggage from the vehicle and transporting to their room, personally carrying the luggage, or using a luggage cart.

  • Professionalism and courtesy are to be always extended to guests, associates, and vendors.

  • Associates should take the initiative to offer assistance or answer questions throughout the hotel.

  • Associates should always demonstrate self-confidence, energy, and enthusiasm.

  • Associates should take responsibility to learn about other departments formally or informally within the hotel.

  • Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.

  • Distribute magazine every 1st week of the month in all rooms

  • Check and keep track of all the minibar items that will expire in one month

  • Restocking and charging all rooms that depart that day.

  • Restocking/Inventory of refreshment center inventory

  • Accurately charging of guest folios

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

  • Must have general knowledge of basic customer service skills and be fluent in oral and written English.

  • Must have knowledge of local establishments, businesses and the surrounding community in general.

  • Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to see objects and people up close and at a distance.

  • Must be able to grasp handles, carry bundles and lift packages.

  • Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

Benefits

  • If the position receives tips: Supplemental Pay: Tips

  • Medical, dental, & vision insurance

  • Health savings and flexible spending accounts

  • Basic Life and AD&D insurance

  • Paid time off for vacation, sick time, and holidays

  • Eligible to participate in the Company’s 401(k) program with employer matching

  • Employee Assistance Program

  • Tuition Reimbursement

  • Great discounts on Hotels, Restaurants, and much more.

  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-14659

Position Type: Regular Full-Time

Property : The Source Hotel

Outlet: Hotel

Category: Bell/Parking/Transportation

Min: USD $18.00/Hr.

Max: USD $18.00/Hr.

Tipped Position: Yes

Address : 3330 Brighton Blvd

City : Denver

State : Colorado

EOE Protected Veterans/Disability

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