Sage Hospitality Jobs

Job Information

Sage Hospitality Resources Bell Attendant/Valet in Denver, Colorado

Why us?

Work Where You Belong…

Are you an outgoing, fun, and hard-working individual that thrives in a fast-paced and diverse environment? We pride ourselves in our unparalleled service to our guests and we strive to hire experts in hospitality. Come join our team of hospitality professionals!

The Oxford Hotel opened its doors in 1891, making it the most historic hotel in Denver, Colorado. Over the years, we’ve hosted everyone from Theodore Roosevelt to the Dalai Lama, offering each guest the genuine hospitality and classic luxury that has made The Oxford Hotel Denver’s premier address for over 100 years.

Benefits for full-time team members include:

  • Free RTD EcoPass

  • Medical, Dental, and Vision Insurance options

  • 401K with company matching

  • Paid time off accruals

  • Discounted monthly membership to The Oxford Club, Fitness & Lifestyle

  • Discounts on Sage Hospitality hotels and restaurants

Job Overview

Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

  • Meet and greet all guests in all forms of transportation arriving at the hotel.

  • Assist guests with retrieving their luggage from vehicles.

  • Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.

  • Assist Doorman in escorting guests and luggage into the lobby for registration.

  • Explain valet parking procedures and fees.

  • Give proper directions to registration area for check-in.

  • Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.

  • Drive vehicles in a safe and efficient manner.

  • Give general directions and information.

  • Open vehicle doors to assist guests.

  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

  • Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.

  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors.

  • Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

  • Associates should take initiative to offer assistance or answer questions throughout the hotel.

  • Associates should always demonstrate self-confidence, energy, and enthusiasm.

  • Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.

  • Associates should take responsibility to formally or informally learn about other departments within the hotel.

  • Associates are encouraged to offer improvement ideas and acknowledge good performance of others.

  • Use empowerment to exceed associate and guest expectations and resolve conflicts.

  • Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

  • Must have general knowledge of basic customer service skills and be fluent in oral and written English.

  • Must have knowledge of local establishments, businesses and the surrounding community in general.

  • Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to see objects and people up close and at a distance.

  • Must be able to grasp handles, carry bundles and lift packages.

  • Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

ID: 2020-2049

Position Type: Regular Full-Time

Property : Oxford Hotel

Outlet: Hotel

Category: Bell/Parking/Transportation

Tipped Position: Yes

Address : 1600 17th St

City : Denver

State : Colorado

EOE Protected Veterans/Disability

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