Sage Hospitality Jobs

Job Information

Sage Hospitality Resources Bell Attendant in Denver, Colorado

17678BR

Req #:

17678BR

Why Us:

Your place, in the heart of it all.

Discover your unique journey at JW Marriott Denver Cherry Creek. We embody the spirit of Cherry Creek— pairing the inspired luxury of JW Marriott with our passion for the community, for a true sense of place. Our mission is to provide an authentic, inspiring, and comfortable environment that allows guests to leave richer than when they arrived. We are the quintessential Cherry Creek hotel for those seeking the best of Denver, while providing enriched hospitality through approachable luxury. Join our award-winning team and discover YOUR place, in the heart of it all.

Job Title:

Bell Attendant

Location Name:

JW Marriott Denver Cherry Creek

City:

Denver

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Under general supervision, provides porter services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have general knowledge of basic customer service skills and be fluent in oral and written English. Must have knowledge of local establishments, businesses and the surrounding community in general. Must be able to communicate and understand and follow verbal instruction. Must be able to use tact and understanding when dealing with a variety of customer service problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have vision ability see objects and people at a distance. Must be able to communicate and understand and follow verbal instruction. Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages. Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.

Education/Formal Training

High School diploma or equivalent

Experience

None

Material/Equipment Used

Two-and four-wheeled luggage carts, standard office equipment.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements.

Area of Interest:

Bell / Parking / Transportation

Position Type:

Full Time - Regular

State:

CO

Address 1:

150 Clayton Lane

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