Sage Hospitality Resources Assistant General Manager in Denver, Colorado
We are looking for a customer service expert to join our team and help to provide care and purpose for our guests and colleagues. Our beautiful hotel is recently renovated and is a place to go to, not through!
Assistant General Manager
Hyatt House DIA
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Assistant General Manager is responsible for assisting in the successful management and operation of the hotel, while demonstrating excellent leadership skills that inspire others to succeed. Reporting to the General Manager this leader ensures the hotels profitability and the delivery of high scores across hotel service, quality, maintenance, and appearance. Assists in the completion and review of the hotels annual budget, marketing plan, capital expenditures plan, and implementation of the company’s policies and procedures.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Moderate hearing necessary for daily interaction with customers. Lifting, pushing, bending, kneeling, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. Mobility -must be able to accomplish any task required of associates within assigned departments. Continuous standing -must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Driving required as necessary.
A four year college degree or equivalent education/experience.
Four to five years of employment in a related position with this company or other organization(s).
Full Time - Regular