Sage Hospitality Resources Accounting Clerk in Denver, Colorado
The Embassy Suites is looking for independent thinkers with their own entrepreneurial spirit. We are a results-driven company creating places that are more than just heads in beds, so we’re looking for more than just a person behind a desk. Our hotel prides itself on being Unconventional, Approachable, Down to Earth and Truly Colorado. Do these resonate with you? If so, apply to join our team today!
Embassy Suites Denver Downtown
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Maintain the properties Income Audit, Accounts Receivable, Resolve Guest Disputes and Inquiries, Assist Sales Team with Group Billings, verify and reconcile simple bank statements or department records.
CUSTOMER SERVICE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.
Prepare and send invoices and statements to customers.
Maintain Aging Report, make necessary collection calls, reconcile and post payments.
Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.
Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.
Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.
Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
Prepare reports and communications to the Controller, and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.
Maintains a friendly, cheerful and courteous manner at all times.
All other duties as assigned, requested or deemed necessary by management.
Participate in task forces and committees as requested.
May travel occasionally for training classes and task force assignments.
SUPERVISORY DUTIES - None
Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.
Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
Energy & Drive
Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.
Personal & Interpersonal Skills
Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.
Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.
Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines.
Ability to compile facts and figures.
Prefer intermediate MicroSoft Office skills. Excel and Word.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Ability to make decisions based on general policies and procedures.
Ability to communicate in order to provide and receive standard information from management, employees and/or guests; good telephone etiquette and skills.
Ability to operate a computer and calculator.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Lifting, carrying of files/papers - typically 10-15 lbs.
Bending/kneeling required for transporting documents and filing.
Mobility - must be able to move between offices and hotel and help during an emergency situation.
One to two years of post-high school education.
One year of experience in similar role. Accounting background preferred, but not required.
Personal computer, calculator and telephone (80-90% of time).
Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
Full Time - Regular