Sage Hospitality Resources Security Officer in Cleveland, Ohio
Are you an active and energetic individual with a passion for protecting the safety of your team? Do you take pride in your ability to think calmly and critically under pressure? Are you detailed oriented with a knack for communication? Are you looking for the next step in your professional career? If you answered, “Yes!” – this could be the opportunity that you’re looking for.
At Sage Hospitality, we look for talented people who have a genuine care and passion for service. Our Core Values involve people and a desire for them to succeed. We believe that each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each of our guests. We’re not asking you to fit the mold; we’re hoping that you break it.
Sage Hospitality is actively seeking a talented Security Officer to join our Security team at The Westin Cleveland Downtown. This is the perfect role for someone with previous law enforcement, security or military experience who wants the exposure to grow into their bright hospitality future. Our successful candidate will be reporting to the Director of Security who will rely on them to be part of the front line to secure the safety of the hotel guests and associates. This is not a “punch the clock” role. We are looking for a key officer who will be an integral part of our team.
Our stunning 484 room hotel is located in the heart of Downtown Cleveland, conveniently located near major mass transit and highway routes and walking distance from all downtown sporting and entertainment venues. This is a Full-Time opportunity, offering a full benefit plan, including 401k and outstanding employee discounts at Marriott hotels globally.
Work Where You Belong
Westin Cleveland City Center
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Security officer is responsible for the safety and security of the hotel's assets, guests, and associates. During times of excitement or uncertainty demonstrate a calm and professional demeanor, yet identify and manage situations that pose a risk. Responds to any safety and security issues, concerns or disasters in accordance with all policies, procedures and regulations. Maintains close vigilance of the operation, individuals and packages.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, associates, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, associates, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required.
High school education or equivalent experience.
Minimum two years prior experience in loss prevention.
Use of portable radio, telephone, copy machine, computer
Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.
Area of Interest:
Loss Prevention / Security / Risk Management
Full Time - Regular
777 Saint Claire Ave NE