Sage Hospitality Resources House person in Cleveland, Ohio
Do people compliment you on your friendly personality? Do you have a natural act for helping people and completing things off your to-do list? Do you find success out of cleanliness and organization? If you answered “yes” to all of these questions, then this might be the job for you!
Located downtown in the heart of Cleveland our marvelous 484 room hotel is looking for our next House Person. This is an individual who supports pride and team spirit while also promoting a positive image for the Sage branding. This is the perfect role for someone who loves encountering people and giving our guests an extraordinary experience. You will be reporting to the Director of Housekeeping while following all housekeeping departmental policies and hotel cleanliness standards.
At Sage Hospitality, we are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to not through.
Our property is conveniently located near major mass transit and highway routes and walking distance from all downtown sporting and entertainment venues. This is a Full-Time opportunity, offering a full benefit plan, including 401k and outstanding employee discounts at Marriott hotels globally.
We’re not asking you to fit the mold; we’re hoping that you break it. Interested?
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
Remove trash and/or linens and note any areas that need immediate cleaning.
Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
Stock linen and supply closets to ensure par inventories.
Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
No formal education required.
No experience required
Self-starting personality with an even disposition.
Ability to meet standards of appearance.
Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Ability to assess required reaction to meet standards.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
Climbing stairs -approximately 40 steps 15% of 40 hour week.
Position Type: Regular Full-Time
Property : Westin Cleveland
Category: Housekeeping & Laundry
Tipped Position: No
Address : 777 St Claire Ave NE
City : Cleveland
State : Ohio
EOE Protected Veterans/Disability