Sage Hospitality Resources Executive Meeting Manager in Cleveland, Ohio
Sage Hospitality is in search of our new Executive Meeting Manager to join our team at the Westin Cleveland. The ideal candidate is someone with strong leadership abilities, outstanding communication and analytical skills, and experience in creating strong partnerships with the community. You will be the champion of our short term meetings and groups within the hotel through supervision, execution and service, ensuring a culture that “makes the ordinary extraordinary!” At Sage Hospitality, we’re not asking you to fit the mold; we’re hoping that you break it!
The Westin Cleveland is a 484 room hotel is located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage FieldHouse Arena are less than a mile away. This stunning property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Hungry? We feature local ingredients and beers at the outstanding Urban Farmer Steakhouse or for a quick grab & go, enjoy coffee from our very own on-site Starbucks®.
As part of Sage Hospitality’s Premier and Lifestyle division, we passionately strive to be the best and create excellence in everything we do. We are known among our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations. This is a Full-Time opportunity, offering a full benefit plan, including 401k and outstanding employee discounts at Marriott hotels globally.
Bold. Bright. Caring. Energetic. Daring. Driven. Strategic. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Westin Cleveland Downtown
Executive Meeting Manager
Westin Cleveland City Center
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Executive Meetings Manager is responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Must possess the ability to negotiate, convince, sell and influence professionals and hotel guests.
Ability to manage extensive amounts of information.
Knowledge of sales procedures associated with the hotel industry.
Excellent written skills sufficient to produce sales and marketing communication.
Excellent spoken and presentation skills
Considerable ability to listen effectively.
Ability to work effectively both independently and as a team.
Flexible schedule: some weekends/holidays and travel are required as needed.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to tour property and attend functions, to climb stairs, and operate basic office equipment.
Math Skills:Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion.
Language Skills:Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate effectively in discussions and debates. Speak extemporaneously on a variety of subjects
Prefer 1-2 years previous hotel experience.
Marketing experience in the travel and tourism industry desirable, with a demonstrated ability to lead and manage large scale initiatives.
General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc.
Office environment, weather exposure when making sales calls
Area of Interest:
Catering / Convention Services
Full Time - Regular
777 Saint Claire Ave NE