Sage Hospitality Resources Executive Assistant in Cleveland, Ohio
Sage Hospitality is actively seeking a savvy, polished, and professional Executive Assistant to support our General Managers at our 474 Room Luxury Hotel, The Westin Cleveland Downtown, and our upscale dining landmark, Urban Farmer Cleveland.
Sage is looking for independent thinkers with their own entrepreneurial spirit. We’re not asking you to fit the mold; we’re hoping that you break it.
Risk takers and creative spirits with a penchant for numbers are welcome. We are a results-driven company creating places that are more than just heads in beds, so we’re looking for more than just a person behind a desk.
Achieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. We give back to the community, look challenges dead in the eye. We manage and lead and we leave our environments better than we found them. Interested?
Westin Cleveland City Center
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Executive Assistant provides administrative support to the General Managers of Hotel and Food & Beverage. This professional will may be tasked with support to other Executive Committee Members. Coordinates travel, processes expense reports and prepares correspondences on behalf of the designated leaders. Monitors dates and time-sensitive tasks requiring follow up. Schedules and documents meetings, and coordinates calendars. Closely aware of and may be involved in hotel events/meetings, creating/distributing reports, processing vendor supplies, and managing distribution lists. Will assist Food & Beverage with entry of Time Edits, and run various reports for managers. Respond to guest inquiries in a quick & efficient manner while ensuring attention to detail and professional tone of communication. Demonstrate diplomacy, excellent communication, and problem-solving skills. This professional is to uphold the highest standards of professionalism and utmost confidentiality. May perform additional duties as required.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis. Must maintain professionalism and confidentiality without exception.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint. Alphabetizing, grammar and punctuation skills. Standard business letter formats. Strong editing skills.
High school diploma required; Bachelor’s degree from accredited college or university preferred.
A minimum of 3 years of executive administrative experience preferred.
Must possess strong time management skills – utilize a personal planner or calendar.
Microsoft Office Products, including Word, Outlook, PowerPoint, Excel. Office Equipment including but not limited to: computer, printer, facsimile machine, copier, telephone, and scanner.
General office and hotel environment
Full Time - Regular