Sage Hospitality Resources Director of Human Resources in Cleveland, Ohio


Req #:


Why Us:

Sage is looking for independent thinkers with their own entrepreneurial spirit. We’re not asking you to fit the mold; we’re hoping that you break it.

Risk takers and creative spirits with a penchant for numbers are welcome. We are a results-driven company creating places that are more than just heads in beds, so we’re looking for more than just a person behind a desk.

Achieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. We give back to the community, look challenges dead in the eye. We manage and lead and we leave our environments better than we found them. Interested?

Job Title:

Director of Human Resources

Location Name:

Westin Cleveland City Center



EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

The Director of Human Resources is responsible for the short and long term planning and management of the Human Resources functions. Acts as a strategic advisor to management on all people related matters. Promotes a positive working culture, associate high performance, quality service and empowerment to associates. Leads various functions including; recruitment, on-boarding, associate relations, state and federal compliance, benefits administration, workers compensation and safety.



Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.


Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Building Effective Teams

Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


Superior communication skills. Manage ideas and decision-making with creativity and innovation. Proven ability to negotiate, convince, sell and influence professionals and/or guests. Bi-lingual fluency preferred. Must be hospitality oriented. Must possess ability to work under pressure. Strong skill at completing multiple tasks simultaneously.

Ability to work both strategically and tactically in a fast-paced high energy environment. Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required -100% in review preparation of all documentation -applications, write-ups, reviews. Excellent speech communication skills required for communicating benefits policy, provide testimony training. Excellent comprehension and literacy required for review and preparation of all documentation.


Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually. Mobility -40% of 10 hour day is spent around the hotel. Continuous standing -during training and lobby lizard duty. No climbing required. Driving -occasionally to attend hearings and recruitment activities.

Education/Formal Training

Four year college degree or equivalent experience/education preferred.


Four to five years of employment in human resources or related field.

Proven successful implementation of people resource process.

Union experiences a plus. Four year college degree or equivalent/education experience.

Material/Equipment Used

Continuous use of all business and office equipment


95% indoor office

Position Type:

Full Time - Regular