Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Job Overview

The purpose of this role is lead and manage all aspects of People Resource supporting activities for the property.

Responsibilities

• Coordinate candidates with recruiter, screen, perform reference checks and coordinate department

• Position the hotel as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.

• Coordinate and conduct associate orientation to introduce the associate to the hotel/company and ensure the appropriate information is disseminated and the appropriate forms are completed and processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies.

• Communicate, educate and administer the associate benefit program in a timely, accurate manner.

• Assist in the development, coordination, and implementation of various associate relations programs and events to ensure consistent administration and reduction of turnover.

• Provide open communications and promote a positive and pro-employee work environment.

• Bring all sensitive associate related information to the attention of the Director of HR (DHR).

• Process forms and respond to written and oral inquiries regarding verification of employment, wages, unemployment compensation and worker's compensation claims, in a manner which is consistent and ensure that liability is minimized.

• Maintain employee records, files and the human resource office systems.

• Compile various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.

Qualifications

Education/Formal Training

Four-year college degree or equivalent/education experience

Experience

Experience is required with this company or other organization(s) for one to two years in human resources related position.

Knowledge/Skills

• Must have moderate PC knowledge, Microsoft Office

• Bi-lingual fluency a plus

• Must be hospitality oriented and possess the ability to complete multiple tasks simultaneously. May require supervision/management skills

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying -5%

• Bending/kneeling -5% daily would require entering lower drawers of filing cabinets that require bending, as needed to remove debris from floor to maintain a safe work area.

• Mobility -30% of day spent around the hotel maintaining employee relations, accessing copier, fax, maneuvering around the busy HR office.

• Continuous standing -only when conducting training usually 4 hour maximum -average once a month.

• Able to hear employee concerns, conduct interviews, phone work.

• Able to review documentation, judge appearance, read applications, file records.

• Excellent speech communication skills required to conduct interviews, counseling sessions, phone work

• Excellent comprehension and literacy required to review and prepare documentation.

Environment

95% indoor office environment

Benefits

Medical, dental, & vision insurance

Eligible to participate in the Company’s 401(k) program with employer matching

Flexible spending accounts options

Basic Life and AD&D insurance

Short-term disability options

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$20 - $27/hourly

ID: 2025-27404

Position Type: Regular Full-Time

Property : The Ritz Carlton Chicago

Outlet: Hotel

Category: Human Resources

Address : 160 E Pearson St

City : Chicago

State : Illinois

EOE Protected Veterans/Disability