Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

The Ladies & Gentlemen in Finance are always responsive to the expressed and unexpressed wishes and needs of our guests. They use their expertise to build strong relationships and create Ritz-Carlton guests for life.

Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work along side your fellow employees to bring special moments to life for our guests and each other.

Job Overview

The General Accountant maintains the property’s Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.

Responsibilities

• Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.

• Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.

• Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.

• Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.

• Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.

• Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.

• Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.

• Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.

• Input and reconcile daily tip reporting,

• Maintains a friendly, cheerful and courteous manner at all times.

• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

One year of experience in similar role. Accounting background preferred, but not required.

Knowledge/Skills

• Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.

• Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines.

• Ability to compile facts and figures.

• Prefer intermediate MicroSoft Office skills. Excel and Word.

• Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

• Ability to make decisions based on general policies and procedures.

• Ability to operate a computer and calculator.

• Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.

• Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, carrying of files/papers - typically 10-15 lbs.

• Bending/kneeling required for transporting documents and filing.

• Mobility - must be able to move between offices and hotel and help during an emergency situation.

Environment

Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting

Benefits

Medical

Dental

Sick

Vacation

Discounted hotel nights

ID: 2023-19102

Position Type: Regular Full-Time

Property : The Ritz Carlton Chicago

Outlet: Hotel

Category: Finance & Accounting

Address : 160 E Pearson St

City : Chicago

State : Illinois

EOE Protected Veterans/Disability