Sage Hospitality Resources Assistant Director of Human Resources in Chicago, Illinois
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.
Recognized as “the gold standard” of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. And as one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.
Assistant Director of Human Resources
Ritz Carlton Chicago
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Assistant Director of Human Resources is responsible for the short and long term planning and management of the Human Resources functions. Acts as a strategic advisor to management on all people related matters. Promotes a positive working culture, associate high performance, quality service and empowerment to associates. Leads various functions including; labor relations, recruitment, on-boarding, associate relations, state and federal compliance, benefits administration, workers compensation and safety.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Superior communication skills. Manage ideas and decision-making with creativity and innovation. Proven ability to negotiate, convince, sell and influence professionals and/or guests. Bi-lingual fluency preferred. Must be hospitality oriented. Must possess ability to work under pressure. Strong skill at completing multiple tasks simultaneously.
Ability to work both strategically and tactically in a fast-paced high energy environment. Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required -100% in review preparation of all documentation -applications, write-ups, reviews. Excellent speech communication skills required for communicating benefits policy, provide testimony training. Excellent comprehension and literacy required for review and preparation of all documentation.
Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually. Mobility -40% of 10 hour day is spent around the hotel. Continuous standing -during training and lobby lizard duty. No climbing required. Driving -occasionally to attend hearings and recruitment activities.
Four year college degree or equivalent experience/education preferred.
Four to five years of employment in human resources or related field.
Proven successful implementation of people resource process.
Union experiences a plus. Four year college degree or equivalent/education experience.
Continuous use of all business and office equipment
95% indoor office
Area of Interest:
Full Time - Regular
160 E Pearson Street