Sage Hospitality Group Sr Mgr Catering Sales in Charlotte, North Carolina
Work Where you Belong!
Here we grow again! We are excited to add Senior Catering Manager to our family here at the UNC Charlotte Marriott!
We are conveniently located on the campus on UNC Charlotte in the heart of University City, just a quick ride from Uptown on the Blue Light Rail Line. If you are looking for #flexible hours, awesome tips and a great place to work! hit us up! We are passionate about being the best employer in the city.
Sage Hotels vision is ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence.
Make your mark at the quintessential spot in the University City, a true landmark location. We are loaded with benefits, a team-centric culture, and opportunities to grow your career. Work where you belong.
A Rewarding Experience:
Opportunity to earn property incentives: upsell incentives, porterage, room service, and much more!
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Join us today!
Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.
Solicit, negotiate, and book new and repeat business through efforts (outside sales calls, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.
Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.
Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.
Prepare status and period end reports.
Maintain up-to-date knowledge of corporate and hotel procedures, products, and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.
Professional and positive communication to both guests and fellow associates.
- All other duties as assigned, requested, or deemed necessary by management.
At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).
More than two years of post -high school education
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.
Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
Ability to drive to outside sales calls.
Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent hearing required for verbal interaction with guests and associates.
Excellent vision required for viewing set-ups.
Excellent speech communication skills required for verbal interaction with guests and associates.
Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.
Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.
Mobility - ability to service clients on moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.
Driving - distance varies for sales calls (approximately 20%).
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
Position Type: Regular Full-Time
Property : UNC Charlotte Marriott
Category: Catering & Events
Address : 9041 Robert D. Snyder Rd
City : Charlotte
State : North Carolina
EOE Protected Veterans/Disability