Sage Hospitality Resources Revenue Manager in Charlotte, North Carolina
Do you desire to be part of a great adventure? then Sage is for you!Sage Hotel Management is currently seeking a Revenue Manager at the new UNC Charlotte Marriott Hotel & Conference Center located on the University of North Carolina at Charlotte Campus. The person in this position will oversee the hotel’s revenue managment program at property level.
At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.
Sage’s vision is to be recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!
To maximize revenue, profit, and market share associated with rooms and function space for each property. Manages the processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. With hotel’s leadership, determines and manages hotels sales strategy and pricing for transient, group, and catering. Identifies future market and hotel opportunities and effectively communicates through the organization.
Assist the management of all hotels in monitoring and analyzing demand patterns so that strategic daily selling strategies can be implemented to consistently drive REVPAR.
Constant monitoring of competition to make proper recommendations for system settings and rate placement for each hotel.
Travel to Sage properties to evaluate the front office operation and staff.
Develop a program and provide training to all reservations, guest service agents, and front office staff so they can properly up sell and negotiate. Ensure appropriate reservation sales training is being conducted with property Front Office and Reservation Sales staffs.
Meet with the GM and evaluate their rate management capabilities and knowledge. Develop a learning plan that will help train the GM on day to day tasks that will help them become knowledgeable with their markets and understand when to make/recommend changes in their settings and rates.
Monitor daily flash reports and make recommendations and provide support to the staff as necessary.
Create and analyze competitive hotel information to assist in proper decision making.
Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Ensure updated information exists in all channels, i.e. Reservation systems, internet, GDS, etc
Identifying revenue problems and opportunities with sufficient lead time to positively impact revenues. Consistently taking a strategic approach for each hotel, finding new ways to effectively generate revenues.
Deals effectively with people, fostering teamwork, and leading by example.
Ensure a strategic mix of business and pricing strategies are set for each hotel based on market conditions to maximize revenue and profitability.
Continuous analysis of competitive sets, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Assist in developing the annual property Business and Marketing Plans.
Complete the day-by-day budget model for the annual Business Plans.
Teach and coach company managers to strive for revenue forecasts to be accurate within 5%.
Continually seeks improvement in revenue management practices.
Provide Displacement Analysis solutions as needed.
Leads the annual Request for Proposal (RFP) process
Four year degree preferred.
A minimum of two years’ experience and proven revenue management or reservations experience. Multi-property experience strongly preferred.
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures and Independent Hotel positioning.
Knowledge of advanced revenue management techniques.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Travel – 30-50% travel to hotel properties required.
Prolonged sitting throughout entire shift at computerized workstation in office environment.
Position Type: Regular Full-Time
Property : UNC Charlotte Marriott
Category: Revenue Management
Address : 9100 Robert D. Snyder Rd
City : Charlotte
State : North Carolina
EOE Protected Veterans/Disability