Sage Hospitality Jobs

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Sage Hospitality Resources Bell Attendant in Boulder, Colorado

Why us?

Bell Attendant

Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder – Canyon Boulevard & 28th Street) is your urban retreat. Step foot into the space, and you will experience the attention to detail of these inspired properties.

Come join the Front Office team at the #1 and #2 top rated hotels in Boulder! We are looking for those who have a passion for creating unique experiences.

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Job Overview

Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

  • Meet and greet all guests in all forms of transportation arriving at the hotel.

  • Assist guests with retrieving their luggage from vehicles.

  • Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.

  • Assist Doorman in escorting guests and luggage into the lobby for registration.

  • Explain valet parking procedures and fees.

  • Give proper directions to registration area for check-in.

  • Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.

  • Drive vehicles in a safe and efficient manner.

  • Give general directions and information.

  • Open vehicle doors to assist guests.

  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

  • Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.

  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors.

  • Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

  • Associates should take initiative to offer assistance or answer questions throughout the hotel.

  • Associates should always demonstrate self-confidence, energy, and enthusiasm.

  • Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.

  • Associates should take responsibility to formally or informally learn about other departments within the hotel.

  • Associates are encouraged to offer improvement ideas and acknowledge good performance of others.

  • Use empowerment to exceed associate and guest expectations and resolve conflicts.

  • Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

  • Must have general knowledge of basic customer service skills and be fluent in oral and written English.

  • Must have knowledge of local establishments, businesses and the surrounding community in general.

  • Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to see objects and people up close and at a distance.

  • Must be able to grasp handles, carry bundles and lift packages.

  • Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

Benefits

▪ Medical, dental, & vision insurance

▪ Health savings and flexible spending accounts

▪ Basic Life and AD&D insurance

▪ Paid time off for vacation, sick time, and holidays

▪ Eligible to participate in the Company’s 401(k) program with employer matching

▪ Employee Assistance Program

▪ Tuition Reimbursement

▪ Great discounts on Hotels, Restaurants, and much more.

ID: 2021-5023

Position Type: Regular Full-Time

Property : Embassy Suites Boulder

Outlet: Not Applicable

Category: Bell/Parking/Transportation

Min: USD $13.00/Hr.

Max: USD $15.00/Hr.

Tipped Position: No

Address : 2601 Canyon Blvd

City : Boulder

State : Colorado

EOE Protected Veterans/Disability

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