Sage Hospitality Resources Sales Manager in Baltimore, Maryland
The Hyatt Place Baltimore / Inner Harbor is looking for a Sales Manager to join the team! Come and make Sage Hospitality your new home base in the heart of downtown Baltimore. Our hotel is ideally situated next to everything Baltimore has to offer! We are within one mile from historic Fells Point and only a couple blocks from the water’s edge. Our property offers a blend of style and comfort in a neighborhood alive with cultural attractions, local shopping, and delicious local eats. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! We need attentive, genuinely enthusiastic, and driven go-getters who want to share their passion with others and their community!
Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world. Sage’s portfolio currently consists of over 60 hotels and 15 restaurants located in 20 states with approximately 6,000 associates. With nearly $1B under management, the company’s portfolio of high quality hotels including luxury and independent boutique properties, as well as premium-branded select and full-service properties operating under the Marriott, Hilton, Starwood and Hyatt brand family flags. The company strives to be recognized by its customers as the best in the business – creating places that people go to, not through.
Hyatt Place Baltimore
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Sales Manager is responsible for selling the hotel, developing sales contacts and performing sales activities in assigned markets. Exempt Sales Managers must spend more than 50% of their time outside directly selling. Must be able to engage customers, analyzes their needs, and creates tailored proposals. Negotiates and closes sales while achieving sales targets. Effectively communicates internally and externally through various methods and across all departments.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Strong sales techniques and yield management.
Professionally communicate and interact with clients and associates utilizing all methods of communication.
Develop budgets and financial plans as required by internal departments and clients.
Must have dexterity/mobility to meet clients on and off premises, tour property, attend functions and climb stairs.
Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.
Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Minimum of high school diploma or equivalent.
Six months minimum in sales, customer service related position or hotel experience preferred.
General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc. .
General office and hotel environment
Full Time - Regular