Sage Hospitality Resources PM Security Officer in Austin, Texas
We appreciate your interest in The DoubleTree Austin! The DoubleTree has been part of the Austin hospitality scene for over 30 years and we have completed a multi-million dollar renovation which has once again made our property identifiable as one of the premier contemporary hotels in the city. At the DoubleTree we understand that people are our most important resource and we look forward to reviewing your application for employment at our property.
PM Security Officer
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Security Officer is responsible for the safety and security of the hotel's assets, guests, and associates. During times of excitement or uncertainty demonstrate a calm and professional demeanor, yet identify and manage situations that pose a risk. Responds to any safety and security issues, concerns or disasters in accordance with all policies, procedures and regulations. Maintains close vigilance of the operation, individuals and packages.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language. Excellent hearing required to communicate with guests, associates, managers, use radio. Excellent vision required for emergencies, visual safety inspections. Excellent speech communication skills required to communicate with guests, associates, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation. Bending/kneeling would be necessary in administering CPR and First Aid. Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building. Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators. No driving required.
High school education or equivalent experience.
Minimum two years prior experience in loss prevention.
Use of portable radio, telephone, copy machine, computer
Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.
Full Time - Regular