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Sage Hospitality Group Area Business Travel Sales Manager in Austin, Texas

Why us?

Sage Hospitality Group is set to hire an experienced Area Business Travel Sales Manager at the Hotel Van Zandt and Sheraton Austin in Austin, Texas. Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of the many pop-up events. Join us here to make a difference!Centrally located in downtown, Sheraton Austin features 367 beautifully appointed guest rooms, Brandnew club lounge offering an extended hot continental breakfast and daily evening hors d’oeuvres and astate-of-the-art fitness facility. Conveniently located in the heart of Austin, walk to restaurants, musicvenues and bars. Only a 3-minute drive to the University of Texas Campus. Easy access on and off of I-35for a short commute to and from Austin Bergstrom International Airport.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

As the Business Travel Sales lead, you will provide the highest level of exposure for the hotel in the Austin and major feeder markets. You will be one of the faces of Hotel Van Zandt on a local and national level. You strive to meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Manager manages accounts with travel throughout the year and negotiates rates for those accounts which travel on a consistent basis.

Responsibilities

Direct Sales:

  • Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.

  • Solicit, negotiate and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.

  • Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.

  • Lead Follow up/ Lead generation.

  • Negotiate and execute contracts that are fair and profitable for the hotel.

  • Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.

  • Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.

  • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.

  • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.

  • Manager does not book group business. Groups (10 or more rooms per night) will be turned over to the group sales team.

New Account Development:

  • Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.

  • Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.

  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.

  • Continually targets and prospects for new business through telemarketing, individual creativity and innovation.

Yield Management:

  • Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.

Account Service and Management:

  • Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.

  • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.

  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

  • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.

  • Product Knowledge:

  • Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Time Management:

  • Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.

  • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.

  • Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.

  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.

  • Displays a neat, clean, and business-like appearance at all times.

Qualifications

Education/Formal Training

Minimum of high school diploma or equivalent.

Experience

Four years minimum in sales, customer service related position or hotel experience preferred.

Knowledge/Skills

  • Requires knowledge of general sales techniques.

  • Requires yield management experience.

  • Requires highly developed customer service skills.

  • Requires ability to hear, speak, read and write English fluently.

  • Requires 12th grade level mathematics, spelling and reading skills.

  • Requires effective business writing skills.

  • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.

  • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

  • Understand and follow verbal/written instructions.

  • Work on more than one task at a time.

  • Develop strong internal and customer relationships.

  • Set and manage priorities and plan activities in advance.

  • Solve problems and make sound business decisions.

  • Respond to coaching, feedback and training. Strong and effective sales skills.

Benefits

▪ Eligible for Bonus

▪ Eligible for Relocation

▪ Medical, dental, & vision insurance

▪ Health savings and flexible spending accounts

▪ Basic Life and AD&D insurance

▪ Company-paid short-term disability

▪ Paid time off for vacation, sick time, and holidays

▪ Employee assistance program

▪ Tuition Reimbursement

▪ Great discounts on Hotels, Restaurants, and much more.

▪ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-14020

Position Type: Regular Full-Time

Property : Hotel Van Zandt

Outlet: Hotel

Category: Sales & Marketing

Address : 605 Davis St

City : Austin

State : Texas

EOE Protected Veterans/Disability

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