Sage Hospitality Jobs

Job Information

Sage Hospitality Group Assistant Housekeeping Manager in Asbury Park, New Jersey

Why us?

Sage Hospitality Group is in search of a guest service and experience focused Assistant Housekeeping Manager to join the team at The Asbury Ocean Club Hotel

Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best – a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities.

Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

  • Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.

  • Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.

  • Assist the Executive Housekeeper in interviewing and selecting new Associates for hire

  • Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status

  • Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary

  • Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.

  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

  • Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Self-starting personality with an even disposition.

  • Ability to meet standards of appearance.

  • Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

  • Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

  • Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

  • Ability to assess required reaction to meet standards.

  • Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

  • Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

  • Climbing stairs -approximately 40 steps 15% of 40 hour week.

  • No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

ID: 2022-12472

Position Type: Regular Full-Time

Property : The Asbury Hotel

Outlet: Not Applicable

Category: Housekeeping & Laundry

Tipped Position: No

Address : 210 5th Ave

City : Asbury Park

State : New Jersey

EOE Protected Veterans/Disability

DirectEmployers