Sage Hospitality Group Area Director of People & Culture in Asbury Park, New Jersey
Sage Hospitality Group is in search of an Area Director of People & Culture for the Asbury Park Hospitality Portfolio including The Asbury Hotel, Asbury Lanes, and The Asbury Ocean Club.
Your ultimate beach house and surfside resort, The Asbury was converted from a Salvation Army building to become the first new boutique hotel of its size in Asbury Park, in over 50 years. Asbury Lanes, a one-of-a-kind music and bowling venue was rehabilitated, reopened and reborn as a state-of-the art music venue whose wild history permeates every square foot. The Asbury Ocean Club is effortless living at its best – a collection of residential homes, a Beach Club, a boutique hotel, and an unprecedented suite of amenities.
At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time.
Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.
The purpose of this role is to identify, ensure alignment and implement a talent management plan that addresses both the strategic and operational needs of the business. The People Resource Director (PRD) leads and manages all aspects of People Resource (PR) supporting activities for the property while balancing, supporting and addressing challenges and opportunities. The PRD acts as the strategic advisor to the Executive Committee on all people related matters and reports directly to the General Manager with direction from the Divisional Director of People Resources.
Plan, develop, coordinate and direct the People Resource function at the property to retain, develop and motivate associates in an effective manner in accordance with policies and procedures and federal, state, and local laws and regulations while limiting liabilities and promoting a safe, fair, positive work environment.
Plan and manage the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals while complying with SOPs, federal, state and local laws and regulations.
Oversee adherence to performance management including monitoring performance evaluations to make certain they are completed and submitted on a timely basis. Facilitate development and monitoring of associate performance improvement plans.
- Assess needs, plan, implement and coordinate management, hourly and supervisory training programs including company core training and brand required training programs to develop quality managers and associate and limit hotel liability.
Counsel and train managers on associate relations issues, resolve associate grievances, conduct management exit interviews and examine all exit interviews for trends.
Implement various associate relations programs to maintain a pro-associate environment that ultimately limits turnover and facilitates high associate engagement and limits turnover.
Formulate budgets for associate relations, associate training and recruitment advertising as well as wages and benefits for human resource staff for the budgeted time frame.
Manage expenses for people resource related areas and execute financial management when required.
Supervise People Resource operations in the hotel to develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, discipline and terminate as appropriate.
Ensure all associate relations activities are administered consistently and in a timely manner.
Responsible for the short and long term planning and the daily operations of the People Resources department.
Develops and recommends the hotel’s People Resource objectives.
Participates in total management as a member of the Hotel Executive Committee.
Positions the property as the “preferred employer” in the area.
Notifies the General Manager and/or Divisional Director of People Resources of any potential liability and proposes proper course of action to prevent the hotel from incurring any such liability.
Survey, recommend, implement and manage an hourly wage program and administer the management salary program within the corporate policies and procedures and maintain compliance with federal, state and local laws and regulations.
Survey, implement, communicate and administer the benefit program in compliance with corporate procedures to aid and retain associates. Propose enhancements to the proper authority for approval before implementation.
Ensure accident/loss prevention and security policies are followed.
Align safety standards with corporate SOPs and set appropriate property specific standards.
Ensure compliance with corporate SOPs and procedures along with state, federal and local laws and regulations as they pertain to every facet of people Resources/Associate related functions.
Ensure compliance with brand standards.
Ensure proper maintenance of associate records, files and human resources office systems. Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
If applicable ensure complete compliance with all negotiated union contract terms and reporting requirements
Four-year college degree or equivalent experience/education preferred.
Four to five years of employment in human resources or related field.
Proven successful implementation of people resource process.
Union experiences a plus.
Superior communication skills.
Manage ideas and decision-making with creativity and innovation.
Proven ability to negotiate, convince, sell and influence professionals and/or guests.
Bi-lingual fluency preferred.
Must be hospitality oriented.
Must possess ability to work under pressure.
Strong skill at completing multiple tasks simultaneously.
Ability to work both strategically and tactically in a fast-paced high energy environment.
Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
Excellent vision required -100% in review preparation of all documentation -applications, write-ups, reviews.
Excellent speech communication skills required for communicating benefits policy, provide testimony training.
Excellent comprehension and literacy required for review and preparation of all documentation.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually.
Mobility -40% of 10 hour day is spent around the hotel. Continuous standing -during training and lobby lizard duty.
No climbing required. Driving -occasionally to attend hearings and recruitment activities.
95% indoor office
Eligible to participate in Sage bonus plan
Unlimited Paid Time Off
Medical, Dental, Vision insurance
Health savings and flexible spending accounts
Basic life and AD&D insurance
Company paid short term disability
Mental health resources including an Employer Assistance Program (EAP)
Paid FMLA leave for up to a period of 12 weeks
Eligible to participate in the company’s 401(k) program with employer matching
Discount rates on Sage Hotels and Sage Restaurants
Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)
Position Type: Regular Full-Time
Property : The Asbury Hotel
Category: Human Resources
Address : 210 5th Ave
City : Asbury Park
State : New Jersey
EOE Protected Veterans/Disability