Sage Hospitality Resources Director of Operations in Alexandria, Virginia
As the Director of Operations at The Alexandrian, Autograph Collection Hotel in the heart of Old Town Alexandria, you will be immersed in our country’s deep history, from tales of the Colonial era to the presidents who have walked our streets. Situated only a few blocks west of Alexandria’s Potomac Waterfront and a few blocks east of the King Street Metro Station, the hotel, and its Jackson 20 restaurant, dominate the 400 block of King Street. The spirit of adventure, the excitement of exploration, and the quest for freedom all live here. To stay at The Alexandrian is to see Alexandria - you just can’t help yourself.
Managed by Sage Hospitality, The Alexandrian is a place that people seek to go to, not just through, and our newly designed courtyard and upcoming lobby and banquet space refreshes will offer even more opportunity. As a member of the leadership team, you will have the opportunity for personal growth, you will have the opportunity to impact the growth and development of your team, you will have the opportunity to engage in our community, and you will enjoy the opportunity to enrich lives one experience at a time.
The Director of Operations reports to the Area General Manager and is responsible for leading various areas of the hotel, including Front Office, Housekeeping, Restaurants, Culinary and Banquets. The person in this role will work in conjunction with and provide operational support to the Hotel Manager and the team at Morrison House.
Director of Operations
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Director of Operations reports to the Area General Manager and is responsible for leading various areas of the hotel, including Front Office, Housekeeping, Restaurants, Culinary and Banquets. The person in this role will work in conjunction with and provide operational support to the Hotel Manager and the team at Morrison House. Responsible for demonstrating excellent leadership that inspires others to succeed and promotes an open door of communication. Implements short term and long term strategies into daily operations. Supports the Area General Manager in the development and management of the hotels budget, marketing plan and objectives.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Requires advanced knowledge of the hospitality and business management fields.
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction.
Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients.
Excellent communication and written skills in order to communicate with managers, guests and employees.
Excellent literacy skills necessary for reports, policies and procedures. Must have vision ability in order to visually inspect hotel.
Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility.
A four-year college degree or equivalent education/experience
Five to ten years of employment in a related position with this company or other organizations
Basic office equipment and materials
General office and hotel environment
Area of Interest:
Full Time - Regular
480 King Street