Sage Hospitality Resources Banquet Server- On-Call in Alexandria, Virginia
age Hospitality has recently added two beautiful Marriott Autograph Collection hotels to our portfolio in Alexandria, VA: The Alexandrian and the Morrison House. Historic design and modern comforts come together at The Alexandrian and the Morrison House provides a unique luxury boutique experience, all with easy access to the region’s most popular historic attractions.
Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world. Sage’s portfolio currently consists of over 60 hotels and 15 restaurants located in 20 states with approximately 6,000 associates. With nearly $1B under management, the company’s portfolio of high quality hotels including luxury and independent boutique properties, as well as premium-branded select and full-service properties operating under the Marriott, Hilton, Starwood and Hyatt brand family flags. The company strives to be recognized by its customers as the best in the business – creating places that people go to, not through.
Banquet Server- On-Call
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
Mobility: Maneuver in narrow areas and between seated guests.
Continuous standing required to service guest functions; 100% of the time scheduled.
Climbing approximately 12 steps 20% of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
High school education or equivalent.
Previous experience in similar position of 3 months or longer.
Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Part Time - On-Call
480 King Street